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Counterfeit Warning - Don’t Get Burned by FAKES:

Farouk Systems, Inc. does not tolerate counterfeit sales of its products and shall seek legal action against those involved.

CHI products are held to the highest industry standards for quality and safety. Counterfeit products may be poorly made, damage your hair, and electrically short.

Authentic CHI products, purchased from an authorized distributor, carry either a 1 or 2 year warranty. CHI products purchased from unauthorized distributors stores and online are not covered under our warranty, even if they include a counterfeit warranty card.

Farouk Systems, Inc. is doing its part to combat this industry wide problem. We work with US Customs, International, State, and Local Authorities to stop the sale of counterfeit CHI products.

We need your help! Tell your friends and family to buy CHI products only from authorized distributors.

Report incidents of known counterfeit sales HERE. File complaints of internet crime on www.ic3.gov.

     
 
 

Unauthorized Dealers

Unauthorized manufacturers are mass producing counterfeit CHI products worldwide. Authentic CHI products are only sold through authorized distributors, listed under Where To Buy. Farouk Systems, Inc. does not sell its products on internet auctions. The only way to guarantee a CHI product is authentic is to buy from an authorized distributor.

CHI Transformation System FAQs

Q: Do I need to attend a course prior to using CHI Transformation System?
A: For CHI Transformation System, we highly recommend attending a class prior to using the system. This hands-on-seminar directed by a certified CHI Transformation System Educator will give you a strong foundation to successfully conduct the service.

Q: How long do the results last?
A: The results with CHI Transformation System are permanent.

Q: Can I use CHI Transformation System on hair that has been previouslyrelaxed with sodium/calcium hydroxyl?
A: No. Both of these systems have a thio-base and therefore are not suitable for hair that has been previously relaxed with sodium/calcium hydroxyl.

Q: How long do I need to wait when coloring the hair after CHI Transformation System?
A: Always strand test prior. Hair can be colored/highlighted immediately after CHI Transformation System service only with Farouk Systems Ammonia Free Colors and Lighteners using 5 and 10 volume developers. In some cases, 20 volume can be used after successful strand test.

Q: How long do I need to wait before I can do a re-touch of the CHI Transformation System?
A: Between 2 to 6 months depending on the rate of natural growth. Minimum of 2 inches re-growth is necessary to perform re-touches.

Q: How soon can I shampoo the hair?
A: Shampoo can be done immediately after with CHI Home Care Products.

Q: Can I use a blow dryer and round brush or curling iron to style the hair after the CHI Transformation System Service?
A: Yes. Hair can be styled immediately as desired with Farouk Systems ceramic tools and accessories.

Q: How important are home care products after the CHI Transformation System?
A: For guaranteed results, we always recommend CHI products. All the CHI shampoos and treatments have the Cationic Hydration Interlink System to ensure ultimate softness. All of our products and accessories are developed and formulated together to work in conjunction with CHI Transformation System.
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